FAQ
SHIPPING & RETURNS
What are your delivery times?
Delivery times vary depending on your location. Orders shipped within Germany typically arrive within 2-3 business days. International orders can take anywhere from 5 to 14 business days, depending on customs clearance processes in your country.
How much will shipping cost?
Shipping to Germany costs 6.95€.
For Locations in Europe shipping costs 9.95€.
For the rest of the world it costs 14.95€.
Which carrier do you use for shipping?
We exclusively use DHL for all shipments, ensuring your order arrives safely and promptly.
How do I return my order?
Please contact us with your order number so we can send you a free return lable.
My Order
How can I cancel my order?
To cancel your order please contact us at contact@miniracetracks.com with your order number.
What if I receive the wrong product?
Please contact us if you received the wrong product, so that we can send you the correct racetrack model.
Can you offer exchanges for faulty items?
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, we offer Free Returns within 30 days of receiving your order.
Can you offer bulk discounts?
If you are looking to order 10+ racetracks for yourself, a event or your business we can offer you a fair bulk discount.
Can you offer customizations?
Yes, we can customize all racetracks by adding personal engravings change the size or use different material.